1. Introduction

Welcome to Fibreglass Applications LTD (“we”, “us”, “our”).
We are committed to safeguarding your personal data and respecting your privacy.

This Privacy Policy explains how we collect, use and protect your information when you visit our website:
https://fibreglassapplications.co.uk/

2. Information We Collect

We may collect and process the following types of personal data:

a. Information You Provide

• Name

• Email address

• Telephone number

• Company name (if applicable)

• Any information you provide via contact forms or enquiries

b. Information Collected Automatically

• IP address

• Browser type and version

• Pages visited and time spent on the website

• Device information

c. Cookies and Tracking Technologies

We may use cookies and similar technologies to improve your experience and analyse how our website is used.

3. How We Use Your Information

We use your personal data to:

• Respond to enquiries and provide quotations

• Deliver our services

• Improve our website and user experience

• Communicate with you regarding our services

• Comply with legal obligations

4. Lawful Basis for Processing (UK GDPR)

We process your personal data under the following lawful bases:

• Consent – where you have given clear permission

• Contract – to fulfil a service you have requested

• Legitimate interests – to operate and improve our business

• Legal obligation – where required by law

5. Sharing Your Information

We do not sell your personal data.

We may share your information with:

• Service providers (e.g. website hosting, analytics, email services)

• Professional advisers (e.g. legal or accounting)

• Regulatory authorities, where required by law

All third parties are required to respect the security of your personal data and treat it in accordance with the law.

6. Data Retention

We will only retain your personal data for as long as necessary:

• To fulfill the purposes for which it was collected

• To satisfy legal, accounting or reporting requirements

7. Your Rights

Under UK data protection law, you have the right to:

• Request access to your personal data

• Request correction of inaccurate or incomplete data

• Request erasure of your data

• Object to processing

• Request restriction of processing

• Request transfer of your data (data portability)

To exercise any of these rights, please contact us at:
sales@fibreglassapplications.co.uk

8. Cookies

Our website may use cookies to:

• Ensure the website functions properly

• Analyse traffic and usage

• Improve performance and user experience

You can manage or disable cookies through your browser settings.

9. Data Security

We have implemented appropriate technical and organisational measures to protect your personal data against:

• Unauthorised access

• Loss or misuse

• Alteration or disclosure

10. Third-Party Links

Our website may contain links to external websites.
We are not responsible for the privacy practices of those websites and recommend that you review their privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be published on this page with an updated effective date.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Fibreglass Applications LTD
Email:sales@fibreglassapplications.co.uk
Telephone: 01373 864 359
Address: 1-4 White Hays, South West Wilts Trading Estate, Westbury, Wiltshire, BA13 4JT